Faqs - Revision history

Davo: Redirected page to FAQs

2020-06-22T14:12:40Z

Redirected page to FAQs

Davo: /* Unheated (or Chilled) Reservoir Printing */

2020-06-18T18:31:29Z

Unheated (or Chilled) Reservoir Printing

← Older revision		Revision as of 18:31, 18 June 2020
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	Unheated (or Chilled) Reservoir Printing (or "Cold Flow") refers to printing with somewhat fluid materials at room temperature. We offer the following Unheated Reservoir Printing heads, with or without UV crosslinking:		Unheated (or Chilled) Reservoir Printing (or "Cold Flow") refers to printing with somewhat fluid materials at room temperature. We offer the following Unheated Reservoir Printing heads, with or without UV crosslinking:
	* The EMO prints with pastes, gels, clays and emulsifiables.		* The EMO prints with pastes, gels, clays and emulsifiables.
	* The SDS -5, -10, -30 or -60 prints with low viscosity pastes, gels and emulsifiables from sterile, disposable, luer lock compatible plastic syringes at room temperature.		* The SDS -5, -10, -30, -60, -60XT, or -150XT prints with low viscosity pastes, gels and emulsifiables from sterile, disposable, luer lock compatible plastic syringes at room temperature.
	~~Crosslinking~~.		* The RSD-30 prints with low viscosity pastes, gels and emulsifiables from sterile, disposable, luer lock compatible plastic syringes at temperatures ranging from ambient to 20°C below ambient.
			* The DSD-50 prints with two separate components, blending them at a 1:1 ratio through a series of static baffles.
			* The SMH-2 prints with two separate components, blending them at a user-defined ratio (or varying ratios) through a series of static baffles.
			* The DMH-2 prints with two separate components, blending them at a user-defined ratio (or varying ratios) in an active blending chamber with blades spinning at user-defined speeds.

	=== Heated Reservoir Printing ===		=== Heated Reservoir Printing ===

	Heated Reservoir Printing (or "Warm Flow") refers to printing with material which becomes somewhat fluid when heated to temperatures of 200°C or less. We offer the following Warm Flow heads, with or without UV crosslinking:		Heated Reservoir Printing (or "Warm Flow") refers to printing with material which becomes somewhat fluid when heated to temperatures of 200°C or less. We offer the following Warm Flow heads, with or without UV crosslinking:
			* The HSD-30 (BD) prints with low viscosity pastes, gels and emulsifiables from sterile, disposable, luer lock compatible plastic syringes at temperatures up to 50°C.
			* The HSD-10 (Ardes) prints with low viscosity pastes, gels and emulsifiables from a reusable, luer lock compatible polyamide syringes at temperatures up to 90°C.
	* The VOL prints with pastes, gels, clays and emulsifiables at up to 90°C.		* The VOL prints with pastes, gels, clays and emulsifiables at up to 90°C.
	* The KR2 prints with pastes, gels, clays and emulsifiables at up to 180°C (200°C special orders).		* The KR2 prints with pastes, gels, clays and emulsifiables at up to 180°C (200°C special orders).

Davo: /* = Unheated (or Chilled) Reservoir Printing */

2020-06-18T18:24:32Z

= Unheated (or Chilled) Reservoir Printing

← Older revision		Revision as of 18:24, 18 June 2020
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	We presently have the follwoing heads in production:		We presently have the follwoing heads in production:

	=== Unheated (or Chilled) Reservoir Printing ==		== Unheated (or Chilled) Reservoir Printing ==

	Unheated (or Chilled) Reservoir Printing (or "Cold Flow") refers to printing with somewhat fluid materials at room temperature. We offer the following Unheated Reservoir Printing heads, with or without UV crosslinking:		Unheated (or Chilled) Reservoir Printing (or "Cold Flow") refers to printing with somewhat fluid materials at room temperature. We offer the following Unheated Reservoir Printing heads, with or without UV crosslinking:

Davo: /* What about materials? */

2020-06-18T18:24:21Z

What about materials?

Davo: /* What about materials? */

2020-06-18T17:18:52Z

What about materials?

← Older revision		Revision as of 17:18, 18 June 2020
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	===Cold Flow:===		===Cold Flow:===

	Cold Flow refers to printing with somewhat fluid materials at room temperature. We offer the following Cold Flow heads:		Cold Flow refers to printing with somewhat fluid materials at room temperature. We offer the following Cold Flow heads, with or without UV crosslinking:
	* The EMO~~-25 prints with pastes, gels, clays and emulsifiables.~~		* The EMO prints with pastes, gels, clays and emulsifiables.
	* The COD-25 prints with pastes, gels, clays and emulsifiables ~~with UV Crosslinking~~.		* The SDS -5, -10, -30 or -60 prints with low viscosity pastes, gels and emulsifiables from sterile, disposable, luer lock compatible plastic syringes at room temperature.
	* The SDS-5, -10, -30 or -60 prints with low viscosity pastes, gels and emulsifiables from sterile, disposable, luer lock compatible plastic syringes at room temperature.
	* The CSD-5, -10, -30 or -60 prints with low viscosity pastes, gels and emulsifiables from sterile, disposable, luer lock compatible plastic syringes at room temperature with UV Crosslinking.
	Crosslinking.		Crosslinking.

	===Warm Flow===		===Warm Flow===

	Warm Flow refers to printing with material which becomes somewhat fluid when heated to temperatures of 200°C or less. We offer the following Warm Flow heads:		Warm Flow refers to printing with material which becomes somewhat fluid when heated to temperatures of 200°C or less. We offer the following Warm Flow heads, with or without UV crosslinking:
	* The VOL~~-25~~ prints with pastes, gels, clays and emulsifiables at up to ~~100°C~~.		* The VOL prints with pastes, gels, clays and emulsifiables at up to 90°C.
	* The ~~VCD-25~~ prints with pastes, gels, clays and emulsifiables at up to ~~100°C with UV Crosslinking.~~		* The KR2 prints with pastes, gels, clays and emulsifiables at up to 180°C (200°C special orders).
	* The KRA-25 prints with pastes, gels, clays and emulsifiables at up to 150°C (200°C special orders).		* The TAM prints with pastes, gels, clays and emulsifiables at up to 270°C.
	* The ~~KCD-25~~ prints with pastes, gels, clays and emulsifiables at up to ~~150°C (200°C special orders) with UV~~

	===Hot Flow===		===Hot Flow===
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	* The MK1-450 prints with 1.75mm engineering filaments at between 250°C and 450°C		* The MK1-450 prints with 1.75mm engineering filaments at between 250°C and 450°C
	* The MK2-250 prints with flexible 1.75mm filaments at up to 250°C.		* The MK2-250 prints with flexible 1.75mm filaments at up to 250°C.
			* The HT1-250 prints with typical 1.75mm filaments at up to 250°C with higher torqul.




	Note: The MK1-450 is NOT designed to print with lower temperature filaments like ABS or PLA.<br>		Note: The MK1-450 is NOT designed to print with lower temperature filaments like ABS or PLA.<br>
	Note: The Feed Chamber Cooling Fan should be used on the MK1-250 for low temperature (sub-225C) filaments like PLA.		Note: The Feed Chamber Cooling Fan should be used on the MK1-250 for low temperature (sub-225C) filaments like PLA.

Davo: /* What do the printers come with? */

2020-06-18T17:16:02Z

What do the printers come with?

← Older revision		Revision as of 17:16, 18 June 2020
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	* Electronics, including Windows TabletPC		* Electronics, including Windows TabletPC
	* Motion Control components - motors, linear bearings, ball screws, etc.		* Motion Control components - motors, linear bearings, ball screws, etc.
	* Skype/TeamViewer training - STRONGLY ENCOURAGED		* Skype/TeamViewer training - STRONGLY ENCOURAGED - SEE NEXT SECTION
	* Tramming Kit - Digital Tramming Tool, metric hex drivers, razor blades, spatula, plastic cutters, glass build plate, blue painter's tape, ST-Link programming adapter, tweezers, wire brush, 1 gallon ziplock bag.		* Tramming Kit - Digital Tramming Tool, metric hex drivers, razor blades, spatula, plastic cutters, glass build plate, blue painter's tape, ST-Link programming adapter, tweezers, wire brush, 1 gallon ziplock bag.

Davo: /* Training */

2020-06-18T17:15:43Z

Training

← Older revision		Revision as of 17:15, 18 June 2020
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	Here at Hyrel, we believe that no training equals a bad printing experience. We are NOT in business to work hard and then have our customers have a bad experience. We include up to five hours of online training (via Skype and TeamViewer) to ensure that you can get reasonable, reliable results out of your printer. All of our models are compatible with this training.		Here at Hyrel, we believe that no training equals a bad printing experience. We are NOT in business to work hard and then have our customers have a bad experience. We include up to five hours of online training (via Skype and TeamViewer) to ensure that you can get reasonable, reliable results out of your printer. All of our models are compatible with this training.

	It is our policy to only sell a printer after we have talked to the customer about their application; the reason for this is that 3d printing is still quite new to the world, and many people have inaccurate ideas of what a printer can do and what it takes to make a good part. We have no interest in selling a printer to a person, only to have them find out it will not work for them. Our mission is to create and sell print systems to people that will use them and find great satisfaction in being our customers.		It is our policy to only sell a printer after we have talked to the customer about their application; the reason for this is that 3D printing is still quite new to the world, and many people have inaccurate ideas of what a printer can do and what it takes to make a good part. We have no interest in selling a printer to a person, only to have them find out it will not work for them. Our mission is to create and sell print systems to people that will use them and find great satisfaction in being our customers.

	We have had great experiences with those who have taken this training, as it gives them each a better idea of the printer and its capabilities. Likewise, we have had some bad experiences with a couple of customers who refused the training, and then were unhappy with the product. We believe that our printer is perfect for many customers, but not all customers. Until you have some idea of how it operates, you have no actual first-hand information to make a good decision. And we want our printers to go to people who will use them to do things other printers cannot do.		We have had great experiences with those who have taken this training, as it gives them each a better idea of the printer and its capabilities. Likewise, we have had some bad experiences with a couple of customers who refused the training, and then were unhappy with the product. We believe that our printer is perfect for many customers, but not all customers. Until you have some idea of how it operates, you have no actual first-hand information to make a good decision. And we want our printers to go to people who will use them to do things other printers cannot do.
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	=== When can you do the training? ===		=== When can you do the training? ===

	I am generally ~~availble~~ Monday through Friday, ~~8am~~ through ~~4pm~~ US Eastern time. This is UTC-5 from early March to early November, but UTC-4 from early November to early March.		I am generally available Monday through Friday, 8 am through 4 pm US Eastern time. This is UTC-5 from early March to early November, but UTC-4 from early November to early March.

	Some other times are possible, please let me know what you need.		Some other times are possible, please let me know what you need.

Davo: /* What do the printers come with? */

2020-06-18T17:14:42Z

What do the printers come with?

← Older revision		Revision as of 17:14, 18 June 2020
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	* Skype/TeamViewer training - STRONGLY ENCOURAGED		* Skype/TeamViewer training - STRONGLY ENCOURAGED
	* Tramming Kit - Digital Tramming Tool, metric hex drivers, razor blades, spatula, plastic cutters, glass build plate, blue painter's tape, ST-Link programming adapter, tweezers, wire brush, 1 gallon ziplock bag.		* Tramming Kit - Digital Tramming Tool, metric hex drivers, razor blades, spatula, plastic cutters, glass build plate, blue painter's tape, ST-Link programming adapter, tweezers, wire brush, 1 gallon ziplock bag.

			== Training ==

			=== Why is there mandatory training? ===

			Here at Hyrel, we believe that no training equals a bad printing experience. We are NOT in business to work hard and then have our customers have a bad experience. We include up to five hours of online training (via Skype and TeamViewer) to ensure that you can get reasonable, reliable results out of your printer. All of our models are compatible with this training.

			It is our policy to only sell a printer after we have talked to the customer about their application; the reason for this is that 3d printing is still quite new to the world, and many people have inaccurate ideas of what a printer can do and what it takes to make a good part. We have no interest in selling a printer to a person, only to have them find out it will not work for them. Our mission is to create and sell print systems to people that will use them and find great satisfaction in being our customers.

			We have had great experiences with those who have taken this training, as it gives them each a better idea of the printer and its capabilities. Likewise, we have had some bad experiences with a couple of customers who refused the training, and then were unhappy with the product. We believe that our printer is perfect for many customers, but not all customers. Until you have some idea of how it operates, you have no actual first-hand information to make a good decision. And we want our printers to go to people who will use them to do things other printers cannot do.

			We have two training sessions that we do one-on-one, and during that session we use teamviewer 9 and Skype, and we allow you to go through the entire design to print process; you actually control the printer from your computer during this session (via TeamViewer) and see the results (via Skype).

			If you have a strong interest, then please contact us to set up a session.

			=== How do you do the training? ===

			1. You need to have downloaded and installed skype ( http://skype.com ) and registered a free account. You don’t need a camera, but you do need a microphone.

			2. You need to have downloaded and installed teamviewer 9 ( https://www.teamviewer.com/en/download/old-versions.aspx ), the free client for non-commercial use.

			3. You need to be online with skype and teamviewer 9 running, and be logged in to your skype account.

			This works best for you if you have two displays (or two computers), with the teamviewer 9 window on one and the skype window on the other, although it does work with one screen (just not as well). To start, you can skype me (hy.rel, johns creek) or give me your account ID and I’ll skype you. Then I’ll give you my teamviewer 9 number and password, and you will control my computer.

			=== When can you do the training? ===

			I am generally availble Monday through Friday, 8am through 4pm US Eastern time. This is UTC-5 from early March to early November, but UTC-4 from early November to early March.

			Some other times are possible, please let me know what you need.

	==How long will it take to get my printer?==		==How long will it take to get my printer?==

Davo: /* What do the printers come with? */

2020-06-18T17:13:32Z

What do the printers come with?

← Older revision		Revision as of 17:13, 18 June 2020
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	==What do the printers come with?==		==What do the printers come with?==

	~~As of Feb 2016, all~~ of our currently offered products come with the same:		All of our currently offered products come with the same:

	* Electronics, including Windows TabletPC		* Electronics, including Windows TabletPC

Davo: /* Why does my motor grind on the filament? */

2020-06-17T14:14:23Z

Why does my motor grind on the filament?

← Older revision		Revision as of 14:14, 17 June 2020
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	\|colspan="2"\| Friction or resistance on the exit path after the motor shaft, including things like:		\|colspan="2"\| Friction or resistance on the exit path after the motor shaft, including things like:
	\|-		\|-
	\| Filament not fully melting fast enough for the demanded throughput.		\| Filament not fully melting fast enough for the demanded throughput. <br> Nozzle too narrow for the demanded throughput. <br> Nozzle too close to build surface, causing back pressure.
	\| Try higher temperature, thinner layers, and/or slower print speed.		\| Try higher temperature, thinner layers, and/or slower print speed. <br> Try extra torque head, or suggestions above. <br> Reestablish Z-zero positioning.
	\|-
	~~\| Nozzle too narrow for the demanded throughput.~~
	\| Try extra torque head, or suggestions above.
	\|-
	~~\| Nozzle too close to build surface, causing back pressure.~~
	\| Reestablish Z-zero positioning.
	\|-		\|-
	\| Buildup on drive shaft hobs (teeth).		\| Buildup on drive shaft hobs (teeth).