Difference between revisions of "Drivers"

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Here is how you can determine if your drivers have been installed successfully.
Here is how you can determine if your drivers have been installed successfully.
If you see this warning icon:
[[File:Warning.png]]
...you should reinstall that driver (instructions below).


===== FR232R USB UART =====
===== FR232R USB UART =====


[[File:FT232R_USB_UART.jpg]]
Under HELP > List USB devices on this computer, you should see the FT232R USB UART driver. Right-click > Properties > Hardware; you should see no warning icon.
 
[[File:FT232R_USB_UART.png]]
 
If you see the warning icon, you should click the Properties button on the Hardware tab, then click Change Settings, then click the Driver tab, then click Update Driver, then click Browse my computer for drivers, then navigate to C:\repetrel, then click Next. Windows should reinstall the proper driver. Contact us if this does not resolve the problem.


===== Virtual COM Port =====
===== Virtual COM Port =====


[[File:STM_VCP.jpg]]
Under HELP > List USB devices on this computer, you should see the STMicroelectronics Virtual COM Port driver, with the port assignement in parentheses. Right-click > Properties > Hardware; you should see no warning icon.
 
[[File:STM_VCP.png]]
 
If you see the warning icon, you should click the Properties button on the Hardware tab, then click Change Settings, then click the Driver tab, then click Update Driver, then click Browse my computer for drivers, then navigate to C:\repetrel, then click Next. Windows should reinstall the proper driver. Contact us if this does not resolve the problem.


===== STM32 BOOTLOADER =====
===== STM32 BOOTLOADER =====


[[File:STM32_BOOTLOADER.jpg]]
Under HELP > List USB devices on this computer, you should see the STM32 BOOTLOADER driver. Right-click > Properties > Hardware; you should see no warning icon.
 
[[File:STM32_BOOTLOADER.png]]
 
If you see the warning icon, you should click the Properties button on the Hardware tab, then click Change Settings, then click the Driver tab, then click Update Driver, then click Browse my computer for drivers, then navigate to C:\repetrel, then click Next. Windows should reinstall the proper driver. Contact us if this does not resolve the problem.


== Windows 7? ==
== Windows 7? ==
Line 71: Line 89:
== Microscope Driver ==
== Microscope Driver ==


* Microscopes shipped in 2020 and 2021 may require this driver to be downloaded, extracted, and installed: http://hyrel3d.net/downloads/drivers/Microscope_Driver_2020.rar
* Microscopes shipped since 2020 may require this driver to be downloaded, extracted, and installed: http://hyrel3d.net/downloads/drivers/Microscope_Driver_2020.rar
* Microscopes shipped in 2018 and 2019 may require this driver to be downloaded, extracted, and installed: http://hyrel3d.net/downloads/drivers/Microscope_Driver.rar
* Microscopes shipped in 2019 and earlier may require this driver to be downloaded, extracted, and installed: http://hyrel3d.net/downloads/drivers/Microscope_Driver.rar
 
Please download and extract the file, then run the executable as admin, then restart the tablet or computer.

Latest revision as of 14:40, 14 April 2021

Installing Drivers

Drivers Download button.png

Drivers, as of Jan, 2021

If you are upgrading a previously functioning install, you should not need to execute instructions on this page (but there's no harm if you do).

If, for some reason, you re-OSed or re-imaged your PC, or are installing on a new PC (or your local IT people made some changes preventing you from connecting to the printer), you will need to ensure that the proper drivers are in place. AFTER you have done the install above:

1. Download the file linked above.

2. Navigate to C:\Repetrel\bin\_RUN_ME_ON_NEW_INSTALL and execute each numbered file AS ADMINSTRATOR, IN ORDER:

  • 1.Windows 8 Compatibility Resolver.bat
  • 2.dpinst_amd64.exe
  • 3.dpinst_x86.exe
  • 4.CDM v2.12.00 WHQL Certified.exe
  • 5.VCP_V1.3.1_Setup_x64.exe
  • 6.VCP_V1.3.1_Setup.exe
  • 7.vcredist_ia64.exe
  • 8.vcredist_x64.exe
  • 9.vcredist_x86.exe

Note: Yes, we know, not all of these will succeed. Some are for different versions of the OS or different chipsets. Rather than give a dozen different instruction sets, please just run these in order, as admin, and the ones that fail will fail. Thanks.

Now, in Devices and Printers, you should see the FT232R USB UART without any alert icon. Congratulations!

This step is performed in this video: https://www.youtube.com/watch?v=-JN_0iLTOk4

Driver Success

Here is how you can determine if your drivers have been installed successfully.

If you see this warning icon:

Warning.png

...you should reinstall that driver (instructions below).

FR232R USB UART

Under HELP > List USB devices on this computer, you should see the FT232R USB UART driver. Right-click > Properties > Hardware; you should see no warning icon.

FT232R USB UART.png

If you see the warning icon, you should click the Properties button on the Hardware tab, then click Change Settings, then click the Driver tab, then click Update Driver, then click Browse my computer for drivers, then navigate to C:\repetrel, then click Next. Windows should reinstall the proper driver. Contact us if this does not resolve the problem.

Virtual COM Port

Under HELP > List USB devices on this computer, you should see the STMicroelectronics Virtual COM Port driver, with the port assignement in parentheses. Right-click > Properties > Hardware; you should see no warning icon.

STM VCP.png

If you see the warning icon, you should click the Properties button on the Hardware tab, then click Change Settings, then click the Driver tab, then click Update Driver, then click Browse my computer for drivers, then navigate to C:\repetrel, then click Next. Windows should reinstall the proper driver. Contact us if this does not resolve the problem.

STM32 BOOTLOADER

Under HELP > List USB devices on this computer, you should see the STM32 BOOTLOADER driver. Right-click > Properties > Hardware; you should see no warning icon.

STM32 BOOTLOADER.png

If you see the warning icon, you should click the Properties button on the Hardware tab, then click Change Settings, then click the Driver tab, then click Update Driver, then click Browse my computer for drivers, then navigate to C:\repetrel, then click Next. Windows should reinstall the proper driver. Contact us if this does not resolve the problem.

Windows 7?

You might need this driver for the FTDI UART: https://www.ftdichip.com/Drivers/CDM/CDM%20v2.12.28%20WHQL%20Certified.zip

Microsoft .Net framewwork 3.5

You may be promopted to download and install this from https://www.microsoft.com/en-us/download/confirmation.aspx?id=21

Windows Visual C++ Redistributables

Unfortunately, some Windows installs do not have the complete Microsoft Visual C++ library. If you are having problems, please go to the Microsoft site at https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads and download and install the following (in order):

  • Visual Studio 2010 (VC++ 10.0) SP1
  • Visual Studio 2012 (VC++ 11.0)
  • Visual Studio 2013 (VC++ 12.0)
  • Visual Studio 2015
  • Visual Studio 2017

Microscope Driver

Please download and extract the file, then run the executable as admin, then restart the tablet or computer.

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