Drivers
Installing Drivers
Drivers, as of Jan, 2021
If you are upgrading a previously functioning install, you should not need to execute instructions on this page (but there's no harm if you do).
If, for some reason, you re-OSed or re-imaged your PC, or are installing on a new PC (or your local IT people made some changes preventing you from connecting to the printer), you will need to ensure that the proper drivers are in place. AFTER you have done the install above:
1. Download the file linked above.
2. Navigate to C:\Repetrel\bin\_RUN_ME_ON_NEW_INSTALL
and execute each numbered file AS ADMINSTRATOR, IN ORDER:
1.Windows 8 Compatibility Resolver.bat
2.dpinst_amd64.exe
3.dpinst_x86.exe
4.CDM v2.12.00 WHQL Certified.exe
5.VCP_V1.3.1_Setup_x64.exe
6.VCP_V1.3.1_Setup.exe
7.vcredist_ia64.exe
8.vcredist_x64.exe
9.vcredist_x86.exe
Note: Yes, we know, not all of these will succeed. Some are for different versions of the OS or different chipsets. Rather than give a dozen different instruction sets, please just run these in order, as admin, and the ones that fail will fail. Thanks.
Now, in Devices and Printers, you should see the FT232R USB UART without any alert icon. Congratulations!
This step is performed in this video: https://www.youtube.com/watch?v=-JN_0iLTOk4
Driver Success
Here is how you can determine if your drivers have been installed successfully.
If you see this warning icon:
...you should reinstall that driver (instructions below).
FR232R USB UART
Under HELP > List USB devices on this computer, you should see the FT232R USB UART driver. Right-click > Properties > Hardware; you should see no warning icon.
If you see the warning icon, you should click the Properties button on the Hardware tab, then click Change Settings, then click the Driver tab, then click Update Driver, then click Browse my computer for drivers, then navigate to C:\repetrel, then click Next. Windows should reinstall the proper driver. Contact us if this does not resolve the problem.
Virtual COM Port
Under HELP > List USB devices on this computer, you should see the STMicroelectronics Virtual COM Port driver, with the port assignement in parentheses. Right-click > Properties > Hardware; you should see no warning icon.
If you see the warning icon, you should click the Properties button on the Hardware tab, then click Change Settings, then click the Driver tab, then click Update Driver, then click Browse my computer for drivers, then navigate to C:\repetrel, then click Next. Windows should reinstall the proper driver. Contact us if this does not resolve the problem.
STM32 BOOTLOADER
Under HELP > List USB devices on this computer, you should see the STM32 BOOTLOADER driver. Right-click > Properties > Hardware; you should see no warning icon.
If you see the warning icon, you should click the Properties button on the Hardware tab, then click Change Settings, then click the Driver tab, then click Update Driver, then click Browse my computer for drivers, then navigate to C:\repetrel, then click Next. Windows should reinstall the proper driver. Contact us if this does not resolve the problem.
Windows 7?
You might need this driver for the FTDI UART: https://www.ftdichip.com/Drivers/CDM/CDM%20v2.12.28%20WHQL%20Certified.zip
Microsoft .Net framewwork 3.5
You may be promopted to download and install this from https://www.microsoft.com/en-us/download/confirmation.aspx?id=21
Windows Visual C++ Redistributables
Unfortunately, some Windows installs do not have the complete Microsoft Visual C++ library. If you are having problems, please go to the Microsoft site at https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads and download and install the following (in order):
- Visual Studio 2010 (VC++ 10.0) SP1
- Visual Studio 2012 (VC++ 11.0)
- Visual Studio 2013 (VC++ 12.0)
- Visual Studio 2015
- Visual Studio 2017
Microscope Driver
- Microscopes shipped in 2020 and 2021 may require this driver to be downloaded, extracted, and installed: http://hyrel3d.net/downloads/drivers/Microscope_Driver_2020.rar
- Microscopes shipped in 2018 and 2019 may require this driver to be downloaded, extracted, and installed: http://hyrel3d.net/downloads/drivers/Microscope_Driver.rar